1513 reviews about our ferry services - Page 6

No seriousness

[Translated from French]
Ferriesingreece is just a service provider that doesn't supply tickets online, since you have to go and collect the tickets, which is absolutely inconvenient. Furthermore, I asked for my ticket to be cancelled because I'd got the wrong day, and unfortunately I got no reply. So I went through Levante Ferries, which supplied me with tickets online and was very reactive when I changed my ticket by e-mail. I therefore lost 30 euros by booking through Ferriesingreece, which I don't recommend.

Answer by Ferriesingreece.com
Thank you very much for your comment.
We are sorry that you feel this way. We would like to clarify that you made a booking with us in April to travel with Levante Ferries on July 29. You then emailed us on July 25 to request cancellation of your booking, without explaining that you had made a mistake with the date, as if we had known, we would have offered to change the tickets instead of cancelling. In any case, we replied within the hour, explaining the ferry company's cancellation policy and that you would receive a 50% refund, but we never received a reply from you. Are we to assume that you missed our email?
Regarding the e-ticket option, we offer this to all ferry companies that offer this option. Levante Ferries is the only company that does not offer this option to other agencies, and e-tickets are only available for bookings made on their website.

Perfect use of FerriesinGreece

Everything went really well!
Instructions are clear: efficient and quite fast, nothing to add!
Enjoy your holidays

Perfect!

[Translated from French]
Everything went perfectly: booking, check-in and receipt of e-tickets, boarding at exactly the right time! Clean and very comfortable boat. THANK YOU!

Everything perfect

[Translated from Italian]
Quick check-in.
Very good communication regarding changing of ferries.
Best way to get around the Greek islands and see them all!
Thank you

Dissatisfaction

[Translation from French]
We haven't taken the boat yet.
I made a mistake when booking 12 trips.
I booked the wrong month.
So I had to book these trips a second time.....
Which I had to pay again.
And no commercial gesture was made.....No right to make mistakes:(
So very disappointed... Our first trip to Greece cost us a lot of money... So this will be the first and the last!!!
Sincerely
Le Fol Aude

Answer from Ferriesingreece.com
Thank you for your comments. We appreciate it.
We would like to inform you that, according to your email communication with our reservations department, you mistakenly booked for August 8th, 11th and 14th, when instead, you wanted to book for the same dates in October. You realized this error and sent us an e-mail on August 12th, even though your first two trips had already taken place and could not be cancelled or changed in accordance with the cancellation policy you accepted before making this booking. Fortunately, we were able to modify your third trip.
We'd also like to point out that our reservations team even sent an exception request to the ferry company Seajets explaining your error. Unfortunately, Seajets rejected our request, explaining that the trips you had booked on August 8th and 11th were fully booked and your seats remained empty when they could have been sold elsewhere.

As you understand, we have done everything possible to rectify your error and we are unable to issue a refund as the ferry company Seajets has charged us the full price of your tickets.

Very good service

[Translated from French]
I booked our trip to the Dodecanese islands. The confirmation e-mail contained all the information needed to collect the tickets. The whole service is practical and reliable.

Perfect, thanks!

Thanks so much. Very nice & effective service. I would highly recommend FerriesinGreece and not only because it is in Greece.

Super Service

[Translated from German]
We have booked all ferry connections for our island hopping trip via FerriesInGreece. Everything worked perfectly and we were always well informed about changes in departure times. Info on the web check-in was great, so we no longer had to pick up tickets at the ferry offices. This was our second very positive experience with FerriesInGreece. Gladly again.

Great Service

Excellent service and the ferry (Blue Star) was very clean.

Excellent and reliable

[Translated from Italian]
We had a very good time! The ferries are clean. Serious company. I had the wrong outbound date, but fortunately when booking I included a small extra amount in case of a change. I wrote an email to change it and they solved my problem right away! They were very kind!

FerriesInGreece - all recommendations

The service is perfect. Everything was without problems, starting from the reservation to the information on where to pick up the tickets; there is a travel reminder system, and there are no delays — all recommendations.

Very good experience

[Translated from French]
We booked on Ferriesingreece our 3 trips Mykonos-Naxos-Folegandros-Antiparos (Paros). Everything worked very well. Clear communication when booking and excellent follow-up. The same goes for checking in for embarkations. We had no delays whatsoever. I would recommend.

Athens - Paros

[Translation by Ferriesingreece]
Everything was perfect, from booking to arrival, including communication before departure, comfort during the trip, and obtaining tickets online.

Service evaluation

[Translated from French]
I am 100% satisfied with the service I received. Fast and efficient responses, helped me more than I expected. I recommend them without hesitation.

Excellent

[Translated from French]
I recommend it! Check-in and boarding pass available the day before, saving time in the morning as it was very busy. Arrived before 9am, on the ferry by 10am ... All square and well organized.
ANEK-SUPERFAST: Very decent restaurant, lots of choice. No entertainment though... Television and small casino, store. Staff ok, without more. Speaks Greek, little English.