1513 reviews about our ferry services - Page 3

Multiple crossings

[Translated from French]
From booking to sailing, no worries. Convenient electronic tickets. Slight delay due to rough seas, but nothing to worry about. Good service on the ships.

The booking service is good and easy to manage

It would be highly beneficial to have a carbon dioxide equivalent (CO2e) measurement displayed for the ferries.

Answer from Ferriesingreece.com
Thank you for your comment. You will be offered such info in the next version of our application.

Perfect

Always on time. Everything worked very well.

Happy

[Translated from French]
Ferriesingreece was responsive and professional in refunding our tickets for a ferry cancelled due to a national strike. We are very happy and will use ferries in Greece again with confidence. Thank you so much!

Great customer service

Customer service was great - my transaction didn't go through correctly when booking ferry tickets and the customer service staff were able to resolve the issue quickly as soon as I received the error message. Received reminder emails the day before each ferry trip with information on how to get tickets. Even received notification warning of potential schedule changes due to bad weather.

Great service

Always love ferry trips between the islands.
Long or short, it doesn't matter.

Great experience!

Everything went smoothly from booking, payment through the ferry rides themselves, we Island Hopped. Ships were all modern, comfortable and smooth. We booked upgraded seats, which I recommend.
Great experience all around, no question we will use again if we return to Greece.

Very good

The trip went well on the 2 crossings

Very good

Very good

Cruise in Greece

[Translated from French]
Everything went according to plan, timetable respected, service on board. Impeccable.

Efficient booking

I really appreciated the ability to get eTickets on our phones via email. It made the travel much less stressful as it was one less thing to worry about before arriving to port.

I do have a suggestion (if such a thing can be passed on to the actual ferry companies from FerriesinGreece). Once on the ferry for every company (whether SeaJets or BlueStar Ferries), I noticed they had TVs on in the cabin areas with the sound off. I would like to pass on a recommendation to these companies that rather than a TV show on mute, it would be preferred to instead have a display on the screen of the itinerary: which islands the ferry will travel to and the estimated arrival times. This seems like an inexpensive and easy way to keep the passengers informed. Also, upon disembarking there was at times confusion as to whether we should be leaving from the right side or left side of the ferry. Again, the TV screens would be much better utilized to display this kind of information for passengers and would make things more efficient as well for the ferry staff in directing passengers on what to do. If you can pass on this feedback to the ferry companies, please do! Thank you!

Answer from Ferriesingreece.com
Thank you for your feedback. We will pass that suggestion the companies.

Efficient service

Easy to use and efficient service with little cost.

Great, Fast Trip

We had a great, no stress trip and enjoyed it immensely!

Kilini/Zakynthos

Excellent all round: booking and purchasing online, through to ferry service and staff.
Thank you for a smooth easy journey. Highly recommended.

Boats cancelled on outward and return journeys

[Translated from French]
Boats cancelled on both outward and return trips
WE HAD TO TAKE A 100-euro HOTEL ROOM at the PIRAEUS.

Answer from Ferriesingreece.com
Hi, thank you for your comment. We are sorry that you have had to deal with cancelled itineraries on both the outbound and return journeys. The outbound trip was cancelled due to bad weather and in such cases this is a decision taken by the port authorities a few hours before departure time. This is also the reason why we informed you by e-mail and SMS two hours before departure when we were informed by the ferry company. Please note that when a trip is cancelled due to force majeure, the ferry company is only obliged to refund the full price of the ticket, to the exclusion of any other expenses. This is something you also agreed to in the terms and conditions before making this booking.
Regarding the return trip with Alpha Ferries, it was cancelled due to mechanical problems and you were informed directly by SMS by the ferry company the day before your departure, so we're glad that this way you had time to change your tickets locally for another itinerary.
We remain at your disposal for any further information you may require.