1685 reviews about our ferry services - Page 8

A perfect experience

A perfect experience.

Excellent service for an island hopping trip

This year we used the services of FerriesinGreece for the second time to book our island hopping trip. The quality of the service is just excellent: it was very easy to book the tickets and when I wanted to change a few itineraries afterward, that was not a problem. Differences in ticket prices (the new tickets were cheaper than the ones I originally booked) were paid back almost immediately. I definitely recommend this company. They’re the best!

Excellent experience

I took multiple ferries on my recent visit to Greece. They were all easy to use and on time. Two of them were overnight ferries, and I could sleep and be well-rested upon the early arrivals at each port. I'd highly recommend this website to book your Greek island journeys.

Great service

Great Web service. It's the third year we are using this service and all is working 100% and on time. Thanks. AAA++++

Perfect except...

[Translated from French]
The air-conditioning was far too cold and passengers froze on the Blues Star Ferries Mykonos.
Otherwise easy to book and obtain tickets on mobile. Many thanks again.

Smooth sailing

Everything from the booking to the peace of mind I had from the additional insurance we took in case of cancellations meant that the ferry process (which had made me nervous) was indeed smooth sailing. We were kept well informed, eTicketing worked without a glitch as did the online check-in process. Highly recommend.

Very good customer service

[Translated from French]
After a cancellation due to bad weather conditions, and the repurchase of a ticket for the following day, I was reimbursed for the initial ticket. A few exchanges by phone and e-mail, and the problem was solved.
Easy booking for several crossings with different companies, good indications on the procedures to follow for the check-in online.
I recommend this service!

Great service

We have used this site for traveling via your ferries to 3 islands. Every trip was right on time, ticketing worked perfectly, it's the fourth year we used this website and it's perfect. Thanks a lot, see you next year.
Gidy.

Great service

We booked many ferries for our island hopping trip.
Perfect service. Tip, take the fast Seajet ferry with online check-in, saves a lot of time.
Once our boarding pass didn't come through, I asked for help and received the boarding passes immediately.

Excellent service

[Translated by Ferriesingreece]
We took the ferry from Piraeus to Aigina
. Super easy online booking. Correct price, fast boat!
The only problem was the signage at Piraeus port, where we had to turn around a bit to find the boarding bridge.

Answer from Ferriesingreece.com
Thank you for taking the time to write us. Please not that the boarding gate can be seen on the tickets and you can use our map of Piraeus to find your way: https://www.ferriesingreece.com/photos/athens-ports/athens-piraeus-port.png

Pleasantly surprised

[Translated from French]
I was both anxious to sleep on the ferry and stressed by some of the comments I had read, but I was pleasantly surprised!
Very comfortable ferry and cabin
I wouldn't hesitate to cross again with FerriesinGreece.

Very good service

Right on time. Very good service. Got messages on time.

Fabulous service

Fabulous service. Easy booking, this is the first time doing island hopping and it was fabulous. Once you worked out how it all flowed it was seamless. Thoroughly recommend it. The ferries were well-ordered clean and very very efficient ☺️.

Only partial refund of costs incurred

[Translated from German]
I booked a ferry from Rethymnon via Santorini to Syros without a stopover.
The ferry from Santorini to Syros was canceled due to a storm.
I only received a partial refund, plus costs for the booked accommodation in Syros, plus costs for a further 3-day stay in Rethymnon!

Answer from Ferriesingreece.com
Thank you for your feedback.
We would like to inform you that we have already refunded you the ticket rate for your trips from Rethymno to Santorini and Santorini to Syros on the 30th of June due to the second of these trips being a canceled itinerary due to bad weather conditions. Today we have managed to receive an exceptional refund also for your return trips Syros to Santorini and Santorini to Rethymno on the 2nd of July even though those trips were never canceled.

Consequently, we have now refunded you 100% of the total ticket rate for all four trips. We are sorry that you faced this inconvenience, but kindly note that the trip from Santorini to Syros was cancelled by the port authorities for your security.

Concerning your additional expenses for your accommodations, please note that as per the terms and conditions of the ferry company that you accepted before proceeding to the payments of these bookings:
• The shipping company will not be responsible for any delay in sailing, deviation and not keeping the normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to a force major.
• If for any reason the travel is cancelled, the fare is refunded without any further obligation of the shipping company towards the passenger.

Excellent services

The booking and e-ticketing were very clear, smooth, and easy.
Mostly reccommended!