1685 reviews about our ferry services - Page 75

Satsfied

I am satisfied with the services of your different ferries. Great punctuality. We were informed of a change of boat by mail on time. Some suggestions, however, are: To issue e-tickets which would avoid running around to collect our tickets.

Answer by Ferriesingreece
E-tickets will be available on our website only for some companies, in a couple of months.

Pleasant experience

Everything went smoothly. I bought tickets online (Piraeus — Santorini —Milos — Piraeus). This procedure is plain and simple. The only significant minus is bank fee. I can’t remember another transportation service (airplane, train, bus) where I had to overpay because the bank fee would be charged on the client. Plus e-tickets would be a lovely solution. Though it took me only a few minutes to receive my tickets at the kiosk. The only delay (over an hour) happened when we travelled to Santorini (I don’t know the reason, the weather was fine). In general, it’s a rather comfortable and convenient way to hop between islands. I would be happy and I hope I will be lucky to use this service again.

Answer by Ferriesingreece.com
Thank you for your feedback. We are very happy to hear that all went smoothly.
Kindly note that bank fees and generally service fees are charged, as far as we know, not only on all Greek websites that offer ferry tickets but also on most international websites (if not on all) that offer online bookings for travel services. This is because for any transaction each company receives by credit card there are fees charged from the bank and furthermore there are many other administration costs that a company must bear in order to be able to provide the services that each user desires. We find it really strange that you have not noticed such bank fees charged before, but we assume that this is because most websites add all the expenses to a total “service fee” while we prefer to show clearly and analytically to the user what amount he is paying for bank fees, which for service fees and which for courier fees before he completes the payment.

Good experience

Had a good experience booking and collecting our tickets. The ferries were comfortable except for our last ferry from Paros to Piraeus with Blue Star Paros, which seemed to cater more for people who booked a higher class. Not enough seats for everyone else and most had to sit outside on the smoking area for three hours.

An irreproachable service

From Piraeus to Piraeus I made a round trip and visit 6 islands, all with ferries and Ferries in Greece booked all tickets with several companies, sent me the tickets quick to France and sent me a message on my mobile phone a few days before departure to say me that the ferry was canceled and I had to contact the company. a great service.

Best way to visit Greek islands

Great service. Easy to book online and tickets delivered by courier very quickly. Dodekanissos Seaways Express & Pride both very punctual, comfortable and fast. We travelled Kos - Symi - Leros - Patmos - Kos. No delays and excellent service at buffet bars and baggage handlers. Looking forward to our next island hopping trip.

Great for Island Hopping

We chose FerriesinGreece because we found their website to be the most user-friendly and helpful when planning our month long, island-hopping trip across the Cyclades. We booked 7 separate trips online and paid for the tickets to be printed and delivered to the UK by courier. Tickets arrived within a couple of days. We had a lovely holiday and every ferry was on schedule. Would definitely recommend this company

Wonderful Experience

Your ferry service was great. I am not much for riding on boats but with the stabilization in place, that helped me enjoy the ride. I will book your service again.

Ferry Services

Wonderful company to work with. I use them to book all my ferry tickets in Greece for myself and for my clients (I am a travel agent). If you have a problem, they will make the booking for you and are very prompt with their replies regarding any issue. I give them a 10!!!

Greek ferries

The ferry from Pireaus to our first jump to Syros was canselled but I got proper information (e-mail and SMS) and could in the harbor changes tickets to another ferry. No problem and good service. During our archipelago trip we used some Superjets, all in fair time, fast and expensive. One trip from Syros to Folegandros was extremely cheap with Aqua Jewel, less than 30€ for 2 persons and a nice and clean boat. Heard later that the State support some lines in order to provide service specielly to those who live in the specific islands and we tourists can be a part of it. The Greek Archipelago is a love affair for us with some 40 years background as Island Hoppers. The ferries overall has improved a lot since the old days.

Easy travel

Easy to buy, easy to get the ticket. Nice staff. I would buy here again.

So easy...

From the initial booking process to the follow-up, FerriesinGreece have twice provided excellent service. The web based booking is quick and easy to use and allows for the coordination of multiple consecutive journeys for example if island hopping. Subsequent customer service was excellent in advising of any changes to ferry schedules both prior to and whilst on holiday. We used the postal facility to receive tickets before departure. Highly recommended.

I like it

While booking ferry tickets, something went wrong, but I contacted the manager and all problem were solved. The ships itself are modern and comfortable. Will use your service in future!

Great Service

We booked on the internet a round trip to Sifnos. The trip was very nice and good. very good service and very efficient. The ferry is very comfortable.And our familay had a goog time. We will take the ferry again on future trips in Greece/

Problem-free booking

[Translated from German]
It was a problem-free booking over the Internet and although the return ticket was lost, a speedy completion took place, so I could return without any additional costs.

[Original text]
Es war eine problemlose Buchung über das Internet und obwohl mir die Rückfahrkarte abhanden kam, erfolgte eine zügige Erledigung, sodass ich ohne Mehrkosten die Rückfahrt antreten konnte.

Delayed ferry

I booked 3 ferries with Ferriesingreece.com. The booking was very simple and the shipment was great - arrived on time and very efficiently. Two of the ferries were fabulous, however, I was very disappointed with the SeaJet I ferry from Mykonos to Santorini. The ferry was late and the boarding was done so quickly that by the time we realized which ferry it was it was leaving. There was no warning that the ship was leaving and when we asked to switch our tickets to the next ship we were told we had to purchase a brand new ticket. I must say I was very disappointed, we were there well in advance of the ship leaving, it was not at the dock it said it would be at and delayed and then to not communicate to us the new dock and how quickly it would depart.

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated. Kindly note that all the ferries just stop at each port to disembark and embark to continue their route to the next island and to stick to their schedule. Thus this embarkation process lasts around 15 minutes which is enough to embark if you are on the port on time and as we instruct in our booking confirmation one hour before departure time. Furthermore we contacted Seajets and there was no change in the vessel that you departed with. It was Champion Jet 1 which is clearly written on the vessel so it is clear on which vessel you need to embark and in accordance to your boarding cards and booking confirmation. All vessels from Mykonos depart from the new port except some small catamarans as also explained in your booking confirmation. In accordance to the terms and conditions of all Greek ferry companies no refund can be made after departure time.