1685 reviews about our ferry services - Page 48

Very good

[Translated from French]
Simple and efficient booking. One note, however: the administration fees are relatively high compared to the cost of certain ferry routes. (€ 4 for a Paros-Naxos of around ten euros per person). This cost deterred me from making all the reservations I was planning on a multi-trip island-hopping trip on the site in advance.
Perhaps it would also be good if the booking confirmation that we print works like a real ticket, so that we do not have to go to the ticket office of the company to collect our ticket - especially with the obligation to pay too. for a participation in the printing of the ticket.

Answer from Ferriesingreece
Thank you for your review. It's appreciated. Please note that the service charge depends on the ticket price and is essential for us to be able to provide the best possible service.
Following your message, we have reduced them for short trips.
In addition, we would like to inform you that some ferry companies offer online check-in services for which you can receive their e-ticket online before your travel date to avoid having to go to the port office to print them out.
During the booking process you can see which companies offer the electronic ticket option.
Unfortunately, not all ferry companies offer such a service yet.

We are always at your disposal for any further clarification.

Perfect Service!

Efficient service, fast and quality response. Thank you!

Excellent service

[Translated from Italian]
This was my first booking with them, all clear and on time.
A service that I highly recommend to anyone.
Antonio

Excellent service

My flight was 6 hours late and I had a ferry reservation, I just sent them a request by email and they directly forwarded my tickets for a later ride, excellent service and a great experience.

Very Good

[Translated by Ferriesingreece]
I used FerriesinGreece for the second time. And it was again a good experience: the site is clear; the service is perfect. Thank you.

Good

Pleasant trip

Thank you for the support

Thank you all for your support! The team (Sofia & Asya) were super helpful with the different ferry cancellations that occurred during our Greek island trip.

Premium service

The team of Ferriesingreece managed all cancellations due to Covid-19 with a lot of patience. We managed to postpone our trip in July and we had the best holiday ever. The Greek islands are an amazing experience and I wonder how I managed to miss that for so many years. I already booked again for summer 2021.

Great experience

The experience was great! Cruising with Blue star Ferries was really enjoyable. A bit long to reach Naxos from Athens but the views were priceless! Thank you very much!

Niiiice

[Translated from German]
Very good trip from Pireus to Santorini and back.

Τop-notch

[Translated from French]
Nice experience, the ferries were top-notch, nothing to complain about.

Good experience

Everything was great. And we loved the Greek islands!!!

Always good

This is the third time we use their service and it is great as always. I strongly recommend them if you want a troublefree holiday.

Review

[Translated from French]
I only received the payment confirmation and not the booking confirmation, so I had major problems receiving the tickets afterward. € 10 mandatory additional cost for SMS support, but I did not receive any SMS. The site allows you to see all the ferries available, but there is no point in purchasing on this site. It is better to buy directly on the spot, there are many points of sale on the ports or in town, it is cheaper.

Answer from Ferriesingreece.com
Thank you for your feedback.
We would like to inform you that for both bookings that you made with us, from Piraeus to Paros and from Amorgos to Piraeus, you were sent your booking confirmations automatically, including your booking numbers and instructions for picking up your boarding cards.
As we have the proof of the booking confirmation emails sent to you, we can only assume that they went to your spam folder and that you did not contact us before your trip to inform us about this to help you sort this out on time before your trip. We are thankful though to see that you travelled normally on both trips despite this issue.
We would also like to clarify that the service fees paid for the Follow-up (SMS and email notifications) mean that in case your ferry itinerary is changed or cancelled you would receive the according to notification by email or SMS. In your case since there was no change there was no need to be sent an SMS notification.
As far as buying the tickets at the port offices is concerned, this is something that can be done but it is quite risky as you may face issues of availability.
Always at your disposal for any further clarification.

Always happy

[Translated from German]
Always friendly e-mails and notifications when a ship connection changes. Fast shipping of tickets to Germany. Good planning in advance of the vacation is thus possible.
But when you are in Greece and the ship connections are not as planned and booked, you have to take care of the necessary tickets yourself on site, as the ferry companies only accept their paper tickets. This also means that you now have to send back unused tickets, which causes quite a lot of costs and that, according to the information, you will only get your money back in 18 months if you cannot exchange the tickets for another holiday in Greece (you have to, of course, stay with the same ferry company.)

Answer from Ferriesingreece.com
Thank you for your feedback.
We are happy that you liked our services. As far as the change you had to make locally is concerned, this was due to the fact that the physical tickets were already printed and in your hands since you had selected the courier service. Regrettably as is in accordance with the terms and conditions of the ferry companies we need to send back the originals to their accounting department both in the case of cancellation or amendment.
This is why we always recommend for the tickets to be picked up locally before the departure rather than being sent the tickets by courier. In this way when there is the need to change a booking or to cancel it you do not need to face the courier costs of sending them back again.
Concerning the option that we offered to you, to change your tickets to open date in order to use them for another trip within 18 months or to be refunded for them after this period, this is a force majeure policy due to the extreme situation, of the pandemic Covid 19 due to which most ferry companies, including Blue Star ferries, Seajets and Golden star ferries altered their normal cancellation policy in accordance to the Greek Law and more specifically in accordance to the Act of Legislative Content (Measures to address the ongoing consequences of the COVID-19 pandemic), published in the Greek Government Gazette 84/A/13-4-2020, the provisions of Article 65 (Refunds from maritime travel cancellations).
We are sorry for any inconvenience this may have caused to you but regrettably it is not something that we Ferriesingreece.com can change.