1685 reviews about our ferry services - Page 42

Excellent service

Would highly recommend taking ferries across the Greece islands. Easy to get your tickets, quick/fast ride, very comfortable ride as well.

A good solution

[Translated from French]
The site allows you to book all the ferries for a trip at once, they are responsive to changes.
We still need more precision on the different classes depending on the vessel.

Smoothly process

Our booking for multiple islands went smoothly.

Great service

I made a mistake in my booking and they were able to sort it out quickly and easily. We also got a text to say the outbound ferry had been cancelled and after contacting Ferries in Greece they gave us the other options, rebooked us and sorted the small refund due to ticket price differences. They were very responsive and we would use them again.
The only comment I would make is that when booking there is no way to choose where you want to sit, and when we were rebooked we were not provided with the seating options but on the ferry there were empty seats in different categories.

Ferry

Very good, timetables, online tickets and ferry.

Very good!

In Lavrio. Accessible, simple, affordable, good and practical service. Very good!

Reservation service only

[Translated from French]
The reservations website is fine.
But the operations on the port are of another age.
Communication on the change of ferry by SMS.

Bothered me a lot, must be e-ticket

It bothered me a lot to find the agency to collect my ticket. I booked online but collecting tickets from the agency was annoying and waste of time.

Answer from Ferriesingreece.com
Thank you for your feedback. Unfortunately, not all ferry companies propose e-tickets for the moment.

Booking Mykonos, Naxos

[Translated from Italian]
The online booking was straightforward and easy to do. Even the information regarding the ferry and the timetable, perhaps the only flaw is the disorganization at the port, but certainly not the fault of the company. I had a great time, definitely next year I will use this site again

Good site to buy ferry tickets

[Translated from Italian]
Good site to evaluate prices and buy ferry tickets. I used it to move between the islands of Greece. The only flaws are the cost of the booking service which is a surcharge on the ticket and not being able to receive an electronic ticket but having to collect it at the port of departure or at some travel agency.

Answer from Ferriesingreece.com
Thank you for the feedback, it is appreciated.
Kindly note that most of the online travel agencies globally charge Handling Fees. This is done to be able to cover the expenses needed in order to offer to you:
- Premium Service and assistance for whatever problem or question you may have.
- Information by email and SMS, as soon as the ferry company notifies us of a canceled or changed itinerary, in order to try to find the best and the most convenient solution for you.
- Fast replies to your emails.

Concerning the Etickets, kindly note that not all the Greek ferry companies offer such yet, but thankfully every year more and more ferry companies offer this service so hopefully very soon E-tickets shall be available for all of them and there will not be a need to pick up the tickets from the central offices. Please note that this is something that has to do with the ferry company and not with our online agency.

Always at your disposal.

Excellent Service

Great online service from the point of booking, selections and check-in including responding to enquiries and asking for refunds. Will definitely book using the website again whenever I’m in Greece.

Very easy booking process

[Translated from Greek]
The online booking process was very easy with complete instructions on what exactly you need to do. The only problem we encountered was the queues at the port upon boarding. Otherwise, everything went very smoothly.

Excellent

Great service. Both ferries were on time. Entry and exit was quick and orderly. The crew knew what they were doing.

Excellent company, very nice crossing!

[Translated from French]
Easy online check-in which eliminates the need to go to the port to print tickets, punctuality and efficiency to board the ferry, very clean, regular cleaning during the crossing. In conclusion, the ferry crossings from islands to islands are part of a successful trip to Greece!

The portal is efficient, the ferries are not as reliable

[Translated from Italian]
Booking on the portal is very convenient and effective: timetables, companies and destinations are easily visible and comparable and it is very easy to book.
Some doubts about costs: in addition to the right item relating to the commission for the portal, other costs appear as you proceed (additional costs and taxes, finally a surcharge paying by credit card and Paypal).
There is also a cost of 2 € to print the ticket at the port: for some companies a simple printable PDF is not provided, but it is necessary to have it printed after a long queue in port.
Once the reservation is made, you will receive exhaustive and complete documentation on timetables, carriers and routes, and subsequently also SMS and email updates.
Customer support is also very present (contacted about the opaque costs), which responds in a systematic and fairly timely manner.
A shortcoming (not of the portal) is the fact that few of the companies provide an electronic ticket or even just a printable pdf, with the result of having to endure queues and access to the port to get the tickets printed (for a fee).
The Superjet carrier is not as efficient as it canceled a departure, forcing us to reschedule the return flight (and related costs) and subsequently further delaying the departure (citing reasons such as "traffic" (unpredictable on August 29 ?!) and Covid controls ( practically non-existent).
However, communication of these events (SMS and email) is good.
However, the portal "called out" on these inefficiencies, limiting itself to indicating that the contract conditions provide for the right for carriers to change timetables and departures at will ...
Overall correct and recommendable portal.