1685 reviews about our ferry services - Page 39

Crete - Santorini

Good service. My ferry company has rescheduled my back trip to the date that didn't fit me. FerriesInGreece helped me to cancel my back trip with 100% refund in just a few days.

Magical Trip

My wife and I are Americans living in Greece. We booked a roundtrip with Levante ferry from Kilini to Zakynthros in mid-October. We had to reschedule the trip due to the storm Ballos.
Levante Ferry helped us reschedule with no charge. The ferry was incredibly clean and the crew was very helpful! We departed and arrived on time for both the departure and return. It was a truly enriching experience!
Kurt and Sharon Conklin

Various ferry transfers booked and everything was great

[Translated from German]
Good website.
Easy booking.
If something changes you will be informed by SMS and email.
Everything is great, I can only recommend it!

Review

Everything was perfect! High level of the service.

Athens - Poros

[Translated from French]
Very well-designed website. I had a problem at the time of booking, in just 15 minutes, the problem was taken care of and resolved. Managers are very responsive and concerned with customer satisfaction.

Everything was perfect

Everything was perfect. Will use them again.

Piraeus - Cyclades

This website made it easy for us to book our different Ferry tickets with different companies.

Very good

[Translated from French]
We booked from home and everything went well, no problem. it must be said that with large ferries, they can navigate even in strong winds.
But as for the food available on the ferry, it's a bit light ... no choice and very little available.

Effective

Easy booking. Our return was canceled but we received an SMS with a new proposal and immediate change at no extra cost. Good reactivity.
We recommend it.

Excellent communication

I booked with ferriesinGreece months before my trip. Their website was easy to use. Once the trip got closer there were some changes, my boat was canceled, and ferriesingreece contacted me via email and text to notify me and facilitate the changes necessary. They spelled out all the options and price differences. My questions were answered immediately and the issue was resolved in less than 15 minutes. Once I was in Greece there were changes in documentation due to Covid. Again ferriesingreece contacted me with the necessary information to make my boarding go smoothly. An excellent organization to use.

Good service, but there was one negative moment

The ticket buying process is simple and straightforward. At the time of payment, there were technical problems, but the manager almost instantly solved the problem after my request. Thank you very much!
The ferry was fine and the trip was pleasant.
But the was also something unpleasant.
We were supposed to go from Igoumenitsa to Bari. In the e-mails (as well as in the voucher) the number of the terminal was not indicated. In the booking, there was only the address of our ferry company office, where we must first print the tickets. But when you enter this address in google maps (Ag. Apostolon 7, Igoumenitsa), it leads you in the opposite direction, outside the port. There is no office there, and it was extremely unpleasant to find this out in the middle of the night, with suitcases in hands. This was our first ferry trip and we got pretty nervous while figuring out where we needed to go. So, it would be great for passengers to receive IN ADVANCE an accurate indication of the place where they need to come and where in fact all the offices of international ferry companies are located in Igoumenitsa: Igoumenitsa Ferry Port, Terminal number 2.
That's why I rate the servise only 4 stars.

Answer from Ferriesingreece.com
Thank you for your feedback. It is highly appreciated and very helpful in order to improve our services. We are very happy that you liked our services.
Concerning the central office of Superfast ferries in Igoumenitsa we contacted the ferry company in order to find out why this happened and they actually explained that they had indeed changed recently their central office on the specific port but had omitted to notify all agencies about it. Thanks to your review we were able to find this out so similar problems will not happen again. We are sorry for the inconvenience that was caused to you and that we did not find out this change earlier in order to prevent it.

Always at your disposal.

Several transports from island to island in the Cyclades

[Translated from French]
Very satisfied. Easy reservations. Fast refund in a particular situation (unfavorable weather). Very warm contacts. I recommend this service.

Good

Trip to Kea and back with 2 persons and a car. I made a failure by the booking online and payed twice instead of once. Had not even noticed it myself when iI got a mail that said I payed twice and that the wrong amount allready was booked backj to my account! The trip itself was smoothless, times of departing and arrival perfect. Recommended!

Good and fast

Contact and service was quick and good. Nothing to complain

Simple & good process

[Translated from German]
We did island hopping in Greece. Booking and reserving are clear and easy. It is not necessary to be at the port 1.5 hours before departure. About 40 minutes should be enough. It is a bit inconvenient to have the tickets printed out at a ticket office and even to charge a fee!
Otherwise, however, everything is fine, simple and a good process.

Answer from Ferriesingreece.com
Thank you for your feedback. Please note that more and more companies offer e-tickets every year and we hope that soon, the need of going to a local agency and retrieve the tickets will not be necessary.