1688 reviews about our ferry services - Page 110

Terrible company

The company did not stick to their contract. I had purchased the ticket online to be delivered to my hotel and neither FerriesInGreece nor the hotel took responsibility for the lost tickets. I then had to repurchase the tickets. The company was very difficult and I will NEVER use them again.

Answer from FerriesinGreece.com
We are really sorry for the inconvenience, however we believe we did our job perfectly. As we have explained you in personal mails, the tickets were sent to your hotel and it was not our mistake that the hotel reception repeatedly refused to receive the tickets from the courier company. You should have contacted the hotel and asked them to receive the tickets for you. We issued and sent out your tickets normally, but you were responsible to make sure you received the tickets.

Congratulations

May I congratulate you on an excellent website and service.
Many thanks!

Thanks for the help

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Thank you very much for your help and for your advice. Turns out it was very easy to pick up the tickets from the port. All went perfectly!

Very easy system

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The easiest system for ticket reservations, ferry! Very glad I found your page! I travel often to the islands for business and I prefer to buy the tickets from the Internet, saves me a lot of time and trouble!

All seamlessly

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Generally I close tickets through the Internet for many years, so I have some experience in the matter. Really the your service the grade with flying colors! You are so direct and effective! The tickets I picked them up from the pavilion of the Company at the port a little before we get on the boat. Of course, I hope soon to be able to print electronic tickets for travel by just. The trip is comfortable and fast. If you have a cabin, the trip to Crete passes quickly.

Impressed with your greek ferry services

Hi,We were very impressed with your services.My wife and I used your website to book ferries from Piraeus to Mykonos and then a few days later on, from Mykonos to Santorini as part of a month long holiday in Greece in September.The tickets arrived safely and speedily via courier at our home in Cape Town South Africa.The ferry journeys themselves were very pleasant, on time, fast and comfortable. I paid extra for Business class from Piraeus to Mykonos and this was most enjoyable and spacious and probably worth the extra cost.Arriving in Santorini at dusk on the water was a very special experience which we would not have experienced had we flown in.I used the Greek ferry system last time over 20 years ago when it was always late, slow and boats were often dirty so this was a great experience now. Thank you

Book greek ferries with you every year

Everything was wonderful. Especially the staff. They were so friendly, helpful and professional. Even the beds were comfortable, and the rooms clean and quiet. The only complaint would be that you could not sit outside anywhere without breathing other peoples cigarette smoke. Please limit the smoking to designated areas to provide some outside seating for non-smokers that is really away from the smoke. Your service is excellent as always, I received the tickets at home 3 days after booking. I use your website every year and recommend it to all my frriends, thank you!

Congratulations

Thank you very much for all and congratulations for your service! Will ξαναπροτιμήσω!

Thanks for helping

Thank you very much for your refund on our tickets and for attending to the other matter with Blue Star Ferries. We have now received an apology from them and feel very satisfied that although the financial loss (or gain) was not of great significance, the principle of fairness has been upheld. We have been very impressed with your company and will pass on our recommendation to others in the future.

Good service

No delays and satisfied with the staff. However, I regret that they play music throughout the ride which makes concentrating on reading or sleeping very difficult. Also, other passengers are allowed to smoke anywhere outside and I think that smoking should be restricted to designated areas. Otherwise it was a safe ride and good service from Ferries in Greece.

Got tickets at home

I don't remember the name of the companies, but it was from Leros to Rodos (Katamaran) and from Rodos to Kastellorizo (big boat) and from Kastelorizo to Kalymnos (big boat, with one night trip) and from Kalymnos to Leros (Katamaran). The trips were quite good, only the first trip was in late about 2 hours. The night trip was really nice like a hotel! Your service was also great, got the tickets at home only 5 days after I booked them online.

Quick and clear answers

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Thank you very much your staff for the quick and clear answers to my questions. It was the first time I did book tickets online and it turned out much easier than I ever imagined! I live in the province and the tickets arrived at my house by courier 2 days after booking.

Everything went very smoothly

We took a recent trip to Naxos and used Blue Star Ferries from Piraeus to Naxos there and back. I booked the tickets several months before so was a bit concerned that there would be problems in picking them up in Greece. However, everything went very smoothly with the whole thing. Very easy to pick up tickets, easy to board ferry and for us fairly easy to find a seat in economy class which is what we had booked. However, if you want to guarantee a seat it is advisable to pre-book air seats as the ferries get very booked up and there is a mad scramble for the economy seats. We have no complaints however, were VERY satisfied with the service and would have no hesitation in recommending booking through Ferries in Greece. The ferry trip just added to the whole pleasurable experience of a wonderful holiday on the beautiful island of Naxos. We are DEFINITELY going back and will DEFINITELY be using Ferries in Greece again to book the ferry trip.

E-tickets would make it much easier

The good thing is that you have the most detailed and easiest system for ferry booking. You explain in plain English all the details needed to make the booking. However, getting the tickets from the port made us nervous. Anything could go wrong and we could end up missing the ferry. There could be delays in getting to the port, the kiosk could be closed, the tickets could not be there... At the end, everything went fine, but this method caused us a lot of stress. On the other side, a courier to Australia is too expensive so we didn't like that method either. I believe an e-ticket would solve the problem. I understand that it is not up to you, but it is a pity that the ferry booking system in Greece is not that modernized yet.


Answer from FerriesinGreece.com
We agree with you that the option of e-ticket would solve many problems, but unfortunately this is not in our hands. Technologies in Greece are not ready for e-tickets. None travel agency can provide e-tickets for the Greek ferries. In order to travel, passengers must have the issued tickets at hand. Concerning your anxiety for getting the tickets, it really wasn't necessary because the kiosk where you get your tickets is found just opposite the pier from where the ferry leaves. Therefore it takes no more than 2 minutes to get your tickets from the kiosk and board the ferry. The tickets have been booked in your name through the online system and there is no chance that you don't get them.

Perfect Service

We booked and received tickets a couple months in advance from USA. Pireaus-Thira and Thira-Irakleio. One boat was canceled but FerriesinGreece.com notified us and help reschedule (no charges). Our schedule changed and we changed tickets (expensive mistake on our part) but you got everything handled and tickets were waiting at the port. Ferries were an interesting mode of travel in Greece. FerriesinGreece. com was a huge help.