This section provides genuine reviews about our ferry services. A few days after our customers complete their trip, an automatic mail is sent to them in order to write a review on our website but also on Google or Facebook.
Note: This is the only email we send after a completion of a ferry trip.
If you wish to express your feelings about our Greek ferries services, please Write a review about our ferry services.
This section is not about commenting companies or ships, just our services. Please check the companies section for rating and commenting companies & ships.
In order to verify your comment, the Booking Reference Number is requested.
1684 Reviews about our services
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Comfortable trip to Piraeus
There was an error when I booked the cabin at first and it happened to be already reserved.
However, the support team contacted me the following day and booked a similar type of cabin on my behalf without any actions required from my side.
Thanks for the help! -
Very good
[Translation from French]
The site is easy to use and we were very well informed. We were quickly reimbursed for our boat tickets following a general strike. -
Efficient
[Translated from French]
Perfect service, both when booking and when changing tickets. Friendly and efficient staff, thank you. -
BRAVO
[Translated from French]
It's when you have a problem that you see the quality of the service.
I was charged twice for my tickets and the problem was resolved quickly, without delay, and efficiently.
Thank you and bravo. -
Trip to Greece 2024
We upgraded to Business Class and it was wonderful. Very comfortable, relaxing, and an all-around very pleasant experience.
The staff was exceptional. It was our first time and it will not be our last, compared to flying it was a major step up. -
Excellent service
Efficient and effective service. The cabin in the Festos Palace of Minoan was lovely, and the staff were all very helpful. Thoroughly enjoyed our crossing from Athens to Heraklion.
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Simple and efficient
[Translated from French]
From booking to embarkation, everything was perfect. Check-in was simple and tickets were received on time.
The interior of the ship (Blue Star Ferries) is neat and clean...the services offered are appreciable. There is a small duty-free shop and some snacks.
The only negative points were the lack of organization and storage facilities for dropping off and picking up suitcases... suitcases are to be returned, so it's an incredible traffic jam to get them back. The second negative point was the haste with which passengers had to enter and leave the ship... like cattle... that's it, but the trip was pleasant. -
Great
We were fully satisfied with the service. There was nothing to complain about.
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Without a problem
[Translated from German]
Everything went well. We were satisfied. -
Very good
Good site to book your boat in Greece.
Good price and a reminder was sent the day before.
Thanks. -
Could do better
[Translated from French]
When I booked, all I got was an email telling me to collect the tickets from the port office. I had to call the website to get my electronic tickets. Why not send them directly?
Answer from Ferriesingreece.com
Thank you very much for your comments.
We would like to inform you that the ferry company Kerkyra Lines, with whom you booked your journey, has recently introduced an e-ticketing system. It is for this reason that we have been able to send you your tickets at your request.
As for the other ferry companies offering e-tickets, they have an online check-in service allowing passengers to download their tickets themselves. We always include detailed instructions in our confirmation emails. Unfortunately, Kerkyra Lines does not yet offer this functionality.
Our technical teams are currently working to resolve this issue, and in the near future, PDF e-tickets will be sent directly with your booking confirmation email.
In the meantime, we would like to point out that the port kiosk, mentioned in your confirmation email, where you can collect your boarding passes, was just opposite the departure point of your ferry. So even without electronic tickets, you would not have had any problems.
Please do not hesitate to contact us if you have any questions or require any further assistance. -
Very satisfied
[Translated from German]
The booking system is very simple. The notification by SMS works very well for delays, ship changes, etc. -
Well done
Everything was easy and without any problems, booking and traveling.
Good information service with SMS texts and e-mails from the moment I booked the tickets. -
Excellent
[Translated from German]
We had booked all three ferry connections (Mykonos-Naxos-Ios) with three different ferry companies through Ferriesingreece before our trip and are more than satisfied.
The respective information was excellent and was sent both by text message and by email. We would definitely do it again! -
Help from Sofia
Hello, friends!
Big Thanks for Sofia, who can fast and accurate solve my problem!
