Hellenic Seaways has been an active member of the Greek Shipping Industry since 1999 and nowadays it has become one of the major companies in the field of Merchant Marine. The vessels of Hellenic Seaways travel to the majority of the islands throughout the Aegean Sea, affecting positively Greek tourism and providing a better life quality to the permanent residents.
Hellenic Seaways ensures that its vessels offer luxury and convenience to the passengers as well as fast and regular itineraries. Its fleet includes normal conventional ferries, high-speed ferries, flying cats and flying dolphins which are newly constructed and able to offer all modern facilities.
Since May 2018, Hellenic Seaways has become part of the Attica Group (Blue Star Ferries, etc).
Photos
General Information
6 Astiggos, Karaiskaki square
Post Code: 185 31
Fax: +30 2104131111
E-mail: customerservice@hsw.gr
Website: https://www.hellenicseaways.gr
Piraeus, 6, Astiggos str., Karaiskaki square, Greece
Post Code: 185 31
Phone: 0030 210 4199000
Fax: 0030 210 4131111
Piraeus, Inside Gate E07 of Piraeus port, Greece
Post Code: 18531
Phone: 0030 210 4199000
Piraeus, Kiosk inside port of Piraeus Gate E08, Greece
Post Code: 185 31
Phone: 0030 210 4121830
Fax: 0030 210 4121832
Rafina, Akti Papandreou (at the centre of Rafina Port, near the port police), Greece
Post Code: 19009
Phone: 0030 22940 22292
Fax: 0030 22940 26240
Lavrio, New Port of Lavrio, Greece
Post Code: 19500
Phone: 0030 22920 26777
Fax: 0030 22920 26303
Aegina, 47, Dimokratias Avenue, Quay of Aegina, Greece
Post Code: 18010
Phone: 0030 22970 26430
Fax: 0030 22970 25860
Aegina, Quay of Aegina, Greece
Post Code: 18010
Phone: 0030 22970 26777
Fax: 0030 22970 27462
Agia Marina, Aegina, On the port, Greece
Post Code: 18010
Phone: 0030 22970 32322
Agios Constantinos, Evoikou 1 and Riga Fereou (opposite of the port), Greece
Post Code: 35006
Phone: 0030 22350 31920
Fax: 0030 22350 32234
Agistri, Agistri, Greece
Phone: 0030 22970 91171
Fax: 0030 22970 25860
Alonissos, Patitiri Alonnisos, Greece
Post Code: 37005
Phone: 0030 24240 65450
Fax: 0030 24240 65195
Katapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119
Andros, Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71542
Fax: 0030 22820 29277
Chios, 9, Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 40070
Fax: 0030 22710 23284
Mesta Chios, Inside the port of Mesta, Greece
Post Code: 82102
Phone: 0030 22710 40070
Fax: 0030 22710 23284
Corfu, 6, Ethn. Antistaseos Str., New Port, Greece
Post Code: 49100
Phone: 0030 26610 24503-4
Fax: 0030 26610 36935
Heraklio, 5, 25th Avgoustou Str., Greece
Post Code: 71202
Phone: 0030 28103 46185
Fax: 0030 28103 46208
Heraklion, Inside the passenger station on the port of Heraklion, Greece
Post Code: 71202
Phone: 0030 2810 301404
Folegandros, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41273
Fax: 0030 22860 41149
Fourni, Fourni, Greece
Post Code: 83400
Phone: 0030 22750 51481
Fax: 0030 22750 51481
Hermioni, Central Square on Hermioni port, Greece
Post Code: 21051
Phone: 0030 27540 31514
Fax: 0030 27540 31881
Hydra, Quay of Hydra, Greece
Post Code: 18040
Phone: 0030 22980 54007
Fax: 0030 22980 52157
Igoumenitsa, Ioniou Pelagous Str., New Port, Greece
Post Code: 46100
Phone: 0030 26650 29063
Fax: 0030 26650 28705
Ag. Kirikos, On the central square of Agios Kirikos, Greece
Post Code: 83300
Phone: 0030 22750 23322
Fax: 0030 22750 23708
Ios, Port of Ios, Greece
Post Code: 84001
Phone: 0030 22860 91343
Fax: 0030 22860 91088
Iraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561
Kavala, 32, Karaoli Dimitriou sqr. (Inside Kavala port Terminal), Greece
Post Code: 65201
Phone: 0030 25102 20067
Fax: 0030 20510 230231
Kea, Kea port, Greece
Post Code: 84002
Phone: 0030 22880 21920
Fax: 0030 22880 21920
Kimolos, Chora Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51000
Fax: 0030 22870 51600
Koufonissi, Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249
Kythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245
Mytilini, P Kountouriotou 73, Greece
Post Code: 81100
Phone: 0030 22510 20716
Fax: 0030 22510 43603
Lemnos, Mirina, Greece
Post Code: 81400
Phone: 0030 22540 25690
Fax: 0030 22540 25691
Methana, 58, Saronic Coast, Greece
Post Code: 18030
Phone: 0030 22980 92580
Fax: 0030 22980 92175
Milos, Adamas, Greece
Post Code: 84801
Phone: 0030 22870 24024
Fax: 0030 22870 28005
Mykonos, Akti Mavrogenous, Mykonos Port, Greece
Post Code: 84600
Phone: 0030 22890 22322
Fax: 0030 22890 24400
Naxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951
Paros, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 22093
Fax: 0030 22840 21983
Patmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .
Poros, 4. Heroon Sqr. Poros port, Greece
Post Code: 18020
Phone: 0030 22980 22977
Fax: 0030 22980 25325
Porto Heli, Port of Porto Heli, Greece
Post Code: 21300
Phone: 0030 27540 51543
Fax: 0030 27540 51444
Patra, 4, Athinon Str, Greece
Post Code: 262 23
Phone: 0030 2610 427100
Fax: 0030 2610 420800, 42
Karlovasi, Port of Karlovasi, Greece
Post Code: 83200
Phone: 0030 22730 38031
Fax: 0030 22730 33695
Samos, Themistokli Sofouli 5, Vathy, Greece
Post Code: 83100
Phone: 0030 22730 22118
Fax: 0030 22730 80447
Santorini, Main square of Fira, Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
Santorini, Port of Athinios (opposite of the ferry\'s departure point), Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
Schinoussa, Port of Schinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71160
Fax: 0030 22850 71957
Serifos, Livadi, Greece
Post Code: 84005
Phone: 0030 22810 51115
Fax: 0030 22810 51115
Sifnos, Apollonia, Greece
Post Code: 84003
Phone: 0030 22840 31004
Fax: 0030 22840 31213
Sikinos, Alopronoia, on the port of Sikinos , Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168
Skiathos, Syntagmatarhou Riga & Papadiamanti, Greece
Post Code: 37002
Phone: 0030 24270 22209
Fax: 0030 24270 22750
Glossa Skopelos, Glossa Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 33435
Fax: 0030 24240 33042
Skopelos, Quay of Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 22767
Fax: 0030 24240 23608
Dapia, Mpotasi 1, Greece
Post Code: 18050
Phone: 0030 22980 73141
Fax: 0030 22980 72841
Syros, 10, Akti Str. Papagou, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523
Syros, 8, Petrou Ralli St, Greece
Post Code: 84100
Phone: 0030 22810 82232
Fax: 0030 22810 83923
Thessaloniki, Passenger terminal inside the port of Thessaloniki, Greece
Post Code: 54625
Phone: 0030 2310 500800
Fax: 0030 2310 542992
Tinos, Pantanassis Sqr., Greece
Post Code: 84200
Phone: 0030 22830 23193
Fax: 0030 22830 23597
Volos, 332, Argonafton Str., Greece
Post Code: 38221
Phone: 0030 24210 23400
Fax: 0030 24210 35846
Venice, Via Ca Marcello, 67/D – 30172 Mestre, Italy
Post Code: 30172
Phone: 0039 041 5385171
Fax: 0039 041 5385190
Cancellation Policy:
If trip date is during HIGH SEASON (15/04/22-02/05/22 & 09/06/22-25/09/22) the following applies:- 7 days before departure: Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 7 days up to 4 hours prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 4 hours up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 4 days before departure (in Saronic islands): Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 4 days up to 2 hours prior to departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 2 hours up to the departure (in Saronic islands): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
For the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus, Lavrio, Volos, Kavala and Thessaloniki and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22 for all departures to Piraeus, Lavrio, Volos, Kavala and Thessaloniki tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 14 days before departure. From 14 to 7 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.
Concerning the Saronic islands routes, for the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22 for all departures to Piraeus tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 7 days before departure. From 7 to 4 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.
During LOW SEASON (all other dates except those mentioned in HIGH SEASON):
- 3 days before departure: Tickets are cancelled without charge or can be converted to open date tickets.
- From 3 days up to 1 hour prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 1 hour up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 1 day before departure (in Saronic islands): Tickets are cancelled without charge or can be converted to open date tickets.
- From 1 day up to the departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
OPEN DATE TICKETS: Open date tickets are cancelled without fees when they have been originally issued as open date. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper the difference in rates is not refunded.
Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
* Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.
Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.
IMPORTANT COVID-19 NOTICE:
Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.
Embarkation Procedure
Passengers and vehicles must be at the port at least one hour before departure.
Ticket issuing
Tickets are personal and cannot be transferred. They are valid only for the seat and the class they have been issued for. Any changes or alterations of the tickets must be made from the travel agency, the ticket offices in the port or the central offices of the company. No alteration can be made by phone.
Alteration of departure
The company is not responsible for any delay due to bad weather conditions, force majeure and orders of the Ministry of Merchant Marine or the Port Authorities. If the trip is cancelled with fault of the company, then the tickets are fully refunded.
On board
Passengers are the sole responsible for their personal items while on board. Valuables, money or documents can be given to the Pursuer's office for safeguarding. The company vessels have specially designed areas for pets. For reasons of hygiene, pets are not allowed to enter indoor common areas of the ship. If they are in outdoor areas, they have to be with their owners and to always wear a leash and a muzzle. Unescorted pets are not accepted. Passengers must carry their personal items with them because entry into the garage is prohibited after the ship has sailed.
Passengers Ticket Conditions
Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.
Vehicle Transport Receipt Conditions
Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
View our selection of videos of Hellenic Seaways, presenting interior and exterior views of the fleet of Hellenic Seaways.
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Offices
Hellenic Seaways Central Office6 Astiggos, Karaiskaki square
Post Code: 185 31
Fax: +30 2104131111
E-mail: customerservice@hsw.gr
Website: https://www.hellenicseaways.gr
ATHENS, PIRAEUSHELLENIC SEAWAYS MARITIME S.APiraeus, 6, Astiggos str., Karaiskaki square, Greece
Post Code: 185 31
Phone: 0030 210 4199000
Fax: 0030 210 4131111
HELLENIC SEAWAYS PORT KIOSK 1Piraeus, Inside Gate E07 of Piraeus port, Greece
Post Code: 18531
Phone: 0030 210 4199000
HELLENIC SEAWAYS PORT KIOSK 2Piraeus, Kiosk inside port of Piraeus Gate E08, Greece
Post Code: 185 31
Phone: 0030 210 4121830
Fax: 0030 210 4121832
ATHENS, RAFINAMAMALIS TRAVELRafina, Akti Papandreou (at the centre of Rafina Port, near the port police), Greece
Post Code: 19009
Phone: 0030 22940 22292
Fax: 0030 22940 26240
ATHENS, LAVRIOOSTRIA TRAVELLavrio, New Port of Lavrio, Greece
Post Code: 19500
Phone: 0030 22920 26777
Fax: 0030 22920 26303
AEGINA, PORTAEGINA ISLAND HOLIDAYSAegina, 47, Dimokratias Avenue, Quay of Aegina, Greece
Post Code: 18010
Phone: 0030 22970 26430
Fax: 0030 22970 25860
HELLENIC SEAWAYS AEGINA PORT KIOSKAegina, Quay of Aegina, Greece
Post Code: 18010
Phone: 0030 22970 26777
Fax: 0030 22970 27462
AEGINA, AG.MARINAHELLENIC SEAWAYS PORT KIOSK AGIA MARINAAgia Marina, Aegina, On the port, Greece
Post Code: 18010
Phone: 0030 22970 32322
AG.CONSTANTINOSALKYON RENT A CARAgios Constantinos, Evoikou 1 and Riga Fereou (opposite of the port), Greece
Post Code: 35006
Phone: 0030 22350 31920
Fax: 0030 22350 32234
AGISTRI, PORTAEGINA ISLAND HOLIDAYSAgistri, Agistri, Greece
Phone: 0030 22970 91171
Fax: 0030 22970 25860
ALONISSOSVLAIKOS TRAVELAlonissos, Patitiri Alonnisos, Greece
Post Code: 37005
Phone: 0030 24240 65450
Fax: 0030 24240 65195
AMORGOS, KATAPOLATHEOLOGITOU ZOIKatapola, Katapola, Amorgos , Greece
Post Code: 84008
Phone: 0030 22850 71256
Fax: 0030 22850 74119
ANDROSANNA STYLIANOU-PORTO ANDROSAndros, Gavrio, Greece
Post Code: 84500
Phone: 0030 22820 71542
Fax: 0030 22820 29277
CHIOS, PORTMICHALAKIS TRAVELChios, 9, Kanari Str., Greece
Post Code: 82100
Phone: 0030 22710 40070
Fax: 0030 22710 23284
CHIOS, MESTAMICHALAKIS TRAVEL MESTA PORT KIOSKMesta Chios, Inside the port of Mesta, Greece
Post Code: 82102
Phone: 0030 22710 40070
Fax: 0030 22710 23284
CORFUMANCAN TRAVELCorfu, 6, Ethn. Antistaseos Str., New Port, Greece
Post Code: 49100
Phone: 0030 26610 24503-4
Fax: 0030 26610 36935
CRETE, HERAKLIONPALEOLOGOS TRAVELHeraklio, 5, 25th Avgoustou Str., Greece
Post Code: 71202
Phone: 0030 28103 46185
Fax: 0030 28103 46208
PALEOLOGOS TRAVEL PORT KIOSKHeraklion, Inside the passenger station on the port of Heraklion, Greece
Post Code: 71202
Phone: 0030 2810 301404
FOLEGANDROSFOLEGANDROS TRAVELFolegandros, Folegandros, Greece
Post Code: 84011
Phone: 0030 22860 41273
Fax: 0030 22860 41149
FOURNIKARLA IRENEFourni, Fourni, Greece
Post Code: 83400
Phone: 0030 22750 51481
Fax: 0030 22750 51481
HERMIONIFUN IN THE SUNHermioni, Central Square on Hermioni port, Greece
Post Code: 21051
Phone: 0030 27540 31514
Fax: 0030 27540 31881
HYDRAHYDREONIKI TRAVELHydra, Quay of Hydra, Greece
Post Code: 18040
Phone: 0030 22980 54007
Fax: 0030 22980 52157
IGOUMENITSASTAVROS BAKOLIAS & CO L.T.D.- EUROLINEIgoumenitsa, Ioniou Pelagous Str., New Port, Greece
Post Code: 46100
Phone: 0030 26650 29063
Fax: 0030 26650 28705
IKARIA, AG.KIRIKOSIKARIADA TRAVEL -TSAKALOFAS EVAGELOSAg. Kirikos, On the central square of Agios Kirikos, Greece
Post Code: 83300
Phone: 0030 22750 23322
Fax: 0030 22750 23708
IOSACTEON TRAVELIos, Port of Ios, Greece
Post Code: 84001
Phone: 0030 22860 91343
Fax: 0030 22860 91088
IRAKLIAGAVALAS EVANGELOSIraklia, Port of Iraklia, Greece
Post Code: 84300
Phone: 0030 22850 71539
Fax: 0030 22850 71561
KAVALASeaways Maritime AgencyKavala, 32, Karaoli Dimitriou sqr. (Inside Kavala port Terminal), Greece
Post Code: 65201
Phone: 0030 25102 20067
Fax: 0030 20510 230231
KEAMOUZAKI AIKATERINIKea, Kea port, Greece
Post Code: 84002
Phone: 0030 22880 21920
Fax: 0030 22880 21920
KIMOLOSMAGANIOTIS TRAVELKimolos, Chora Kimolos, Greece
Post Code: 84004
Phone: 0030 22870 51000
Fax: 0030 22870 51600
KOUFONISIAPRASINOS TRAVELKoufonissi, Koufonissi, Greece
Post Code: 84300
Phone: 0030 22850 71438
Fax: 0030 22850 74249
KYTHNOSGONIDAKIS ANTONIOSKythnos, Merihas, Greece
Post Code: 84006
Phone: 0030 22810 32345
Fax: 0030 22810 32245
LESVOS (MITILINI)DIMAKIS TOURSMytilini, P Kountouriotou 73, Greece
Post Code: 81100
Phone: 0030 22510 20716
Fax: 0030 22510 43603
LIMNOSATZAMIS TRAVELLemnos, Mirina, Greece
Post Code: 81400
Phone: 0030 22540 25690
Fax: 0030 22540 25691
METHANAKOLLIAS DIMITRIOSMethana, 58, Saronic Coast, Greece
Post Code: 18030
Phone: 0030 22980 92580
Fax: 0030 22980 92175
MILOSRIVA TRAVELMilos, Adamas, Greece
Post Code: 84801
Phone: 0030 22870 24024
Fax: 0030 22870 28005
MYKONOSDELIA TRAVEL LTDMykonos, Akti Mavrogenous, Mykonos Port, Greece
Post Code: 84600
Phone: 0030 22890 22322
Fax: 0030 22890 24400
NAXOSNAXOS TOURSNaxos, Protopapadaki str.- (waterfront), Chora, Greece
Post Code: 84300
Phone: 0030 22850 24000
Fax: 0030 22850 23951
PAROSPOLOS TOURSParos, Parikia, Greece
Post Code: 84400
Phone: 0030 22840 22093
Fax: 0030 22840 21983
PATMOSASTORIA TRAVELPatmos, Skala, Greece
Post Code: 85500
Phone: 0030 22470 31205
Fax: .
POROSMARINOS TOURSPoros, 4. Heroon Sqr. Poros port, Greece
Post Code: 18020
Phone: 0030 22980 22977
Fax: 0030 22980 25325
PORTO HELIHELLENIC VISION SHIPPINGPorto Heli, Port of Porto Heli, Greece
Post Code: 21300
Phone: 0030 27540 51543
Fax: 0030 27540 51444
PATRAAQUA SHIPPINGPatra, 4, Athinon Str, Greece
Post Code: 262 23
Phone: 0030 2610 427100
Fax: 0030 2610 420800, 42
SAMOS, KARLOVASSIDIAKOGEORGIOU DIMITRIOSKarlovasi, Port of Karlovasi, Greece
Post Code: 83200
Phone: 0030 22730 38031
Fax: 0030 22730 33695
SAMOS, VATHIBY SHIP TRAVELSamos, Themistokli Sofouli 5, Vathy, Greece
Post Code: 83100
Phone: 0030 22730 22118
Fax: 0030 22730 80447
SANTORINI (THIRA)PELICAN TRAVELSantorini, Main square of Fira, Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
PELICAN TRAVEL - HELLENIC SEAWAYS PORT KIOSKSantorini, Port of Athinios (opposite of the ferry\'s departure point), Greece
Post Code: 84700
Phone: 0030 22860 22220
Fax: 0030 22860 22570
SCHINOUSSAPARALOS TRAVELSchinoussa, Port of Schinoussa, Greece
Post Code: 84300
Phone: 0030 22850 71160
Fax: 0030 22850 71957
SERIFOSAPILIOTIS TRAVELSerifos, Livadi, Greece
Post Code: 84005
Phone: 0030 22810 51115
Fax: 0030 22810 51115
SIFNOSKATSOULAKIS TRAVELSifnos, Apollonia, Greece
Post Code: 84003
Phone: 0030 22840 31004
Fax: 0030 22840 31213
SIKINOSKOUNTOURIS TRAVELSikinos, Alopronoia, on the port of Sikinos , Greece
Post Code: 84010
Phone: 0030 22860 51232
Fax: 0030 22860 51168
SKIATHOSSKIATHOS O.ESkiathos, Syntagmatarhou Riga & Papadiamanti, Greece
Post Code: 37002
Phone: 0030 24270 22209
Fax: 0030 24270 22750
SKOPELOS, GLOSSATRIANTAFYLLOU NIKOLAOSGlossa Skopelos, Glossa Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 33435
Fax: 0030 24240 33042
SKOPELOS, PORTNAFTIKO PRAKTORIO SKOPELOU - Nikos TriantafyllouSkopelos, Quay of Skopelos, Greece
Post Code: 37003
Phone: 0030 24240 22767
Fax: 0030 24240 23608
SPETSESBARDAKOS TOURSDapia, Mpotasi 1, Greece
Post Code: 18050
Phone: 0030 22980 73141
Fax: 0030 22980 72841
SYROSANDRIAKON SHIP & TOURSyros, 10, Akti Str. Papagou, Greece
Post Code: 84100
Phone: 0030 22810 84444
Fax: 0030 22810 86523
PARISSIS SHIPPING AGENCYSyros, 8, Petrou Ralli St, Greece
Post Code: 84100
Phone: 0030 22810 82232
Fax: 0030 22810 83923
THESSALONIKIFERRY TRAVELLERThessaloniki, Passenger terminal inside the port of Thessaloniki, Greece
Post Code: 54625
Phone: 0030 2310 500800
Fax: 0030 2310 542992
TINOSTINOS MARINERTinos, Pantanassis Sqr., Greece
Post Code: 84200
Phone: 0030 22830 23193
Fax: 0030 22830 23597
VOLOSSporades Shipping & Travel AgencyVolos, 332, Argonafton Str., Greece
Post Code: 38221
Phone: 0030 24210 23400
Fax: 0030 24210 35846
ITALY, VENICESCHIAVON SHIPPING S.R.L.Venice, Via Ca Marcello, 67/D – 30172 Mestre, Italy
Post Code: 30172
Phone: 0039 041 5385171
Fax: 0039 041 5385190
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Policies
Policy of the company
Cancellation Policy:
If trip date is during HIGH SEASON (15/04/22-02/05/22 & 09/06/22-25/09/22) the following applies:
- 7 days before departure: Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 7 days up to 4 hours prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 4 hours up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 4 days before departure (in Saronic islands): Tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date.
- From 4 days up to 2 hours prior to departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 2 hours up to the departure (in Saronic islands): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date. In Piraeus-Aegina-Agistri route, tickets can be converted to open date tickets or for another departure date, up to the departure.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
For the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus, Lavrio, Volos, Kavala and Thessaloniki and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22 for all departures to Piraeus, Lavrio, Volos, Kavala and Thessaloniki tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 14 days before departure. From 14 to 7 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.
Concerning the Saronic islands routes, for the period from 15/04/22-24/04/22 & 09/06/22-11/06/22 for all departures from Piraeus and for the period from 25/04/22-02/05/22 & 13/06/22-14/06/22 for all departures to Piraeus tickets are cancelled without cancellation fees or they can be converted to open date tickets or for another departure date, 7 days before departure. From 7 to 4 days before departure, the tickets are 75% refunded or alternatively they are turned to open-date tickets or can be changed for another date. The same applies to all Intermediate routes.
During LOW SEASON (all other dates except those mentioned in HIGH SEASON):
- 3 days before departure: Tickets are cancelled without charge or can be converted to open date tickets.
- From 3 days up to 1 hour prior to departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- From 1 hour up to the departure (in Cyclades, Dodecanese, N. Aegean & Sporades routes): A 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or to travel another date.
- 1 day before departure (in Saronic islands): Tickets are cancelled without charge or can be converted to open date tickets.
- From 1 day up to the departure (in Saronic islands): A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
- After departure: Tickets cannot be cancelled or converted to open date tickets or to another date.
OPEN DATE TICKETS: Open date tickets are cancelled without fees when they have been originally issued as open date. Tickets which have been converted to open date, are cancelled according to the cancellation terms and conditions of the originally issued tickets. If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare. If the new tickets are cheaper the difference in rates is not refunded.
Super economy tickets are offered for limited number of tickets. These tickets cannot be cancelled or amended for another hour or departure date.
* Tickets can only be invalidated by the issuing agency and they cannot be invalidated over the phone. Passengers who wish to cancel their tickets must hand them over to the issuing agency.
Due to Covid-19 Pandemic, the following cancellation policy applies for all tickets that have been issued before the 07-07-2020.
IMPORTANT COVID-19 NOTICE:Altered cancellation policy of Blue Star ferries due to Covid-19 Pandemic.
Cancellation is not possible.
You can convert your tickets into Open Date Tickets / Credit Voucher to use within 18 months from the date of your initial trip, on any route of the ferry company.
In case you have not used your Open date tickets / Credit Voucher within this 18 months period, you will be entitled to a full refund of the tickets’ value.Embarkation Procedure
Passengers and vehicles must be at the port at least one hour before departure.
Ticket issuing
Tickets are personal and cannot be transferred. They are valid only for the seat and the class they have been issued for. Any changes or alterations of the tickets must be made from the travel agency, the ticket offices in the port or the central offices of the company. No alteration can be made by phone.
Alteration of departure
The company is not responsible for any delay due to bad weather conditions, force majeure and orders of the Ministry of Merchant Marine or the Port Authorities. If the trip is cancelled with fault of the company, then the tickets are fully refunded.
On board
Passengers are the sole responsible for their personal items while on board. Valuables, money or documents can be given to the Pursuer's office for safeguarding. The company vessels have specially designed areas for pets. For reasons of hygiene, pets are not allowed to enter indoor common areas of the ship. If they are in outdoor areas, they have to be with their owners and to always wear a leash and a muzzle. Unescorted pets are not accepted. Passengers must carry their personal items with them because entry into the garage is prohibited after the ship has sailed.
Passengers Ticket Conditions
Approved by the Hellenic Ministry of Mercantile Marine
The ticket is issued in the passengers name, is personal and non-transferable. It is valid only for the class and the trip for which it was issued.
The fare does not include catering.
Passengers should be at the embarkation area of the ship one (1) hour before departure. If the passenger is not in time for sailing, he/she is not entitled to a refund of the fare.
Children up to 4 years old travel free of charge and are not entitled to bed, while children over 4 and up to 10 years old pay a reduced fare and are entitled to bed.
The bearer of a full ticket is allowed to carry free of charge luggage up to 40 kilos or 1 cubic meter.
In case of loss of the ticket, it will not be replaced nor the fare will be refunded. The shipping company is not responsible for any damage or loss of the passengers luggage that is under the personal care of him/her during the trip.
Jewellery, money and valuable objects may be delivered to the ships accounting office for safekeeping.
The shipping company will not be responsible for any delay in sailing, deviation and not keeping normal route, due to bad weather conditions or orders of the Ministry of Mercantile Marine or the Harbor Authorities or due to force major.
It is forbidden to the passengers to carry explosives, inflammable, incendiary and dangerous in general materials.
The passengers are responsible for the observance of the Harbor, Sanitary and Custom regulations. The passengers should comply with the captains and the crew orders regarding the maintenance of order and the safety of the ship.
The passenger should address any complaint during the trip to the ships captain or first mate and after the arrival, to the shipping company or to the Harbor Authorities.
If for any reason the travel is cancelled due to the ships responsibility, the fare is refunded without any further obligation of the shipping company towards the passenger.
The shipping company has the right, after approval of the Ministry of Mercantile Marine, to replace the vessel for which the ticket was issued with another vessel.Vehicle Transport Receipt Conditions
Approved by the Hellenic Ministry of Mercantile Marine
The drivers are obligated to load and unload their vehicle.
The vehicles should be at the waiting for shipment area one (1) hour before departure and in any case on the time prescribed by the Port Regulation in force.
The driver is not entitled to refund of the fare if he is not in time for sailing, while if he states before sailing his intention not to ship his vehicle, he is entitled to a refund of half of the fare.
In case of loss of vehicle transport receipt, the fare is not refunded.
The vehicles passengers have to get out of them before their shipment aboard.
The passengers should carry with them objects that they need during the travel. After sailing the entrance to the vehicle station is forbidden.
The transportation of explosives, incendiary and dangerous in general materials is forbidden. The priority order is determined by the Port Regulations of each Harbor Authorities, where the vehicles are shipped.
Fleet
Reviews
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Sunasaid on2022-09-12
Flying Dolphin - Piraeus to Hydra
Brilliant service, all 3 trips we made were on time, super efficient and lovely friendly, helpful staff!
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Clairesaid on2020-10-09
Flyingcat 6
Good ferry company - On time
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Lumineausaid on2018-08-22
Not too bad for the first time
[Translated from French]
Not many complaints about "Ferriesingreece". Except that by taking tickets for the trip Piraeus-Mytilene, I did not know that the boat (ferry company Hellenic Seaways) made four stops before reaching our destination. The trip lasted 14 h 30, which I knew at first, but actually, it does not exceed 8 hours. There was no other choice offered along with other companies on "Ferriesingreece ". The delay of 20 minutes from Piraeus, on such a journey time, was finally not a problem. On the other hand, the two other boats that we took, always with Hellenic Seaways, were three hours late from the start, without being informed in advance by email or SMS (unless you have downloaded the application of Hellenic Seaways). Τhis concerned the trips Mytilene-Chios and Chios-Piraeus. At last, by being three hours late it was possible to miss a plane! Conclusion: it is better to allow a delay of 24 hours when returning from the islands to Piraeus before leaving Greece, by plane or boat from Patras! In general, the service of Hellenic Seaways on board is very good, which is worth noting. -
GIUANDsaid on2018-08-20
Unbelievable!
I reserved your ferry from Mikonos to Tinos and return from Tinos to Mykonos. First trip on 28th july was fine, but return on 4th august the ferry arrived on Tinos 1hour an 40 minutes later !!! I had Ryanair flight from Mikonos that started 16.20 pm, Ferry arrived about 16 pm at the port, so finally I arrived on the airport at 16.10 pm!!! The Gate was closed and the staff of the airport did not want to embark us... but, after my protests, they made me go through the controls gate with the boarding suitcase and they have thrown away the liquid products!!!! (I lost about 100 euros!!). Notice that on the ferry I asked crew if they could call airport for ask to wait us, but answer was: "Sorry we do not have airport number !!!!!!" Unbelievable!! Anyway, if you have to book ferry remember to book it many many hours before flight.
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Olivier.Psaid on2018-08-09
Cyclades 2018
[Translated from French]
Cancellation of 2 trips by this company without a reason, which has generated extra costs for me and my companion (43 euros) for 2 other bookings + 51 euros for a night in a hotel in Piraeus on the day of arrival of my flight, as one of the canceled ferries had to give me a night's stay. No proposal for compensation from the company. -
Jannesaid on2018-08-04
Island hopping
Went from Pireus to Spetses and then to Hydra, Poros and Egina via Pireus and back to Pireus again during 16 days with no delays and no problems. No complains. An excellent Company.
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PaulCarlesssaid on2018-06-25
Mykonos to Ikaria
Great way to travel, good food on deck, very relaxing.
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Bellier Michelesaid on2018-06-25
Very dissatisfied
[Translated from French]
3 canceled boats! They were replaced but that made us lose a day. Obligation to go change tickets in each island in 3 different agencies while we had paid the postage for the delivery of the tickets. So I'm not satisfied.
