1508 reviews about our ferry services - Page 51

Comfort and efficiency

[Translated from Italian]
Quick and easy online purchase, the same as for ticket collection. Experience to be repeated and advised.

Exellent!

I ordered very early and got all as planned. The tickets were exactly as I wanted and the ferries were excellent! I love to go with u! Thank you for all!

Everything went as planned

The booking process was easy. The ticket pickup was easy, just in front of the ship. And the trip was very comfortable. A big ship with many spaces and amazing views. We will definitely do that again next year and see more islands.

Impeccable service

[Translated from French]
Really effective. Everything worked well for our island hopping.

Excellent service!

Everything worked as advertised. Smooth trips from island to islands.

Amazing service

Everything went well. Ordering was easy and took us 5 minutes. Travel itself was done on a very modern ferry and trips were smooth. Just a small delay on the returning trip.

Not at all satisfied * there was not a commercial gesture from Ferriesingreece and Seajets

[Translated from French]
Our team of 6 was very disappointed with the services of Ferriesingreece - We booked and we paid on September 5th via the internet for a route on 29/10: our program was to get to Tinos with Blue Star Ferries at 12:20 and continue on Naxos on 13:35 with Ferriesingreece, the only link we have found and they asked us to pick up our tickets from the "Sea And Sky" travel agency in Mykonos (a travel agency that doesn't exist in Andros and in Tinos (previous islands we visited). For our program, Mykonos was therefore only an obligatory passage.
On 19/10, Ferriesingreece informed us that Seajet canceled our route at 13:35 and that there was only one available at 10:05: it was therefore impossible to connect from Tinos to Naxos the same day - That is why we had to make a reservation at a hotel in Mykonos (except for the house that we had already paid in Naxos), take 2 times the bus to get from one port to another in Mykonos, change the reservation of the car in Naxos ...
For the tickets, to be sure we will have our seats, we went to a Seajets office in Andros (where we were at the beginning of our stay) that handed us the tickets (thankfully, free of charge!)
We were dissatisfied that is why we contacted Seajets and Ferriesingreece to claim compensation for our expenses, but despite our notice they told us that they are just a travel agency !!!! and that we have accepted their terms before booking to know that they do not participate in the event of a modification of the timetable.
We understand and accept that there may be changes in one day, our problem is that it was very difficult for us, so we changed the scheduled day of departure and everything else - We were expecting a commercial move from the one side or the other.
It was a pity because the other routes (Rafina-Andros, Andros-Tinos and Tinos-Naxos) with Hellenic Seaways and Seajets went well and we received the tickets by e-mail in advance - Nothing to say here: comfortable ships, friendly crew..
We had read that there is no need to make a reservation in advance, but for our group of 6 people we also preferred to have our reservations for stays and vehicles, walks, etc. a program that was perfect except for this danger! We will just avoid Ferriesingreece because tickets are far more expensive than with other companies!

Answer by Ferriesingreece.com
Thank you for your feedback.
We would like to inform you that we are an online travel agency and not the ferry company Seajets, who changed the schedule of the trip.
When your trip changed time we informed you as soon as we got noticed from the ferry company Seajets. You, then, proceeded to their central agency in Andros and changed your tickets for the next day, which means that you used the amount of your originally booked tickets to buy the new tickets.
Also, according to the terms and conditions which you read and accepted before proceeding to this booking:
In case of a canceled itinerary, our company is not responsible for any further refund apart from the ferry ticket rate. This rate will be refunded only once we receive the unused tickets.
This is not done automatically. Nevertheless, since we understood your inconvenience due to the change of the vessel time, we had sent the ferry company Seajets an e-mail on your behalf explaining the situation.
They replied that since you were informed of this change 10 days before the original departure and since you used the service no refund can be done and they could not cover the extra charges, as they had communicated the information regarding the change on time.
We are sorry that your plans were inconvenienced by the change of the time of the vessel by the ferry company Seajets, but since you were informed on time and you have used the services provided we are not able to proceed to any refund.

Many thanks!!!

Everything was done perfectly and it was very pleasant!!!

Great service

Very accurate. Good prices. Option to have the tickets delivered to me was very good. Only thing that could be improved is more specific information about which gate, how to get there etc.

Answer by Ferriesingreece.com
Thank you for your review, it is much appreciated. Please note that a lot of information concerning tha ports of Athens and how to get there can be found on https://www.ferriesingreece.com/ports-athens/

Perfect

[Translated from French]
Good service, we booked two ferries and quickly obtained our tickets on the spot as indicated with minimal fees on the agency. Easy site to use.

Greek ferries

Τraveling in Greece is not hard. You must remember if you are going to any island, in any island group, you must get on a ferry! Sure, you can fly to some of the islands but you will be missing out on the entire Greek experience if you do!

Τraveling by ferry is the way to go! Ιt's reasonable, affordable and reliable! Ιt's also fun and oh! so Greek! Ι have been to Greece 4 times in the last 10 years for no less than 2 weeks each time. I never remember a ferry being an inconvenience. However, you must pay attention to the name and the time scheduled. If in doubt? Just ask!!!! The Greek people are mostly gracious and generous hosts!

Not correct

[Translated from Italian]
I booked two weeks in advance a ferry from Naxos to Athens. The week after I received a mail which was saying that the departure times were changed. Since I wasn’t able to travel with the specific ferry for a number of coincidences and I couldn’t make it to my return flight in Italy I had to travel with another ferry and to pay more for an error that wasn’t mine. Regarding the rest, it was a pleasant journey.

Answer by Ferriesingreece.com
Thank you for your feedback. It is highly appreciated.
Kindly note that you had booked a ferry to travel from Naxos to Piraeus arriving to Piraeus at 15:00 on the 16th of September.
Due to a change in the schedules of Blue Star Ferries we informed you more than a week before your trip that there was a small change in your arrival time to Piraeus and that you would arrive instead at 16:20 (1 hour and 20 minutes later).
If you had asked our reservations department to change to an earlier ferry on that same itinerary because you had a flight, there would of course not be any amendment fees involved. The reason that an amendment fee was requested is that you requested to change your initial booked ticket to a totally different itinerary from Amorgos to Piraeus, on the day before, which could not be connected to the small time change of Blue Star Ferries on your Naxos to Piraeus trip.
Please note that in order to proceed to an amendment, as per the terms and conditions that you accepted before proceeding to this booking, when you have the basic service fees package, an amendment fee of 12.3 Euro is requested.

Great experience

Overall great experience. Website made it easy to find the right ferries and book. When our travel plans changed, we contacted FerriesInGreece for a change in our itinerary. They were fast, helpful and professional. Will be using them for our next trip and would highly recommend.

Practical

[Translated from French]
Very satisfied with the booking site! I was able to book all tickets in advance.
Depending on the company you can even receive an electronic ticket! Too bad they do not do it all ... otherwise you have to go to the agency indicated. On the other hand one of the agencies asked us 2 € to edit them and nothing was shown on the Ferriesingreeece site submission.

Perfect

[Translated from German]
FerriesInGreece is the ferry portal of my trust! Everything worked perfectly! Changes in timetable and ship were announced in time via email. Thus, there were no unpleasant surprises. So if ferry in Greece, then FerriesInGreece! :-)