1513 reviews about our ferry services - Page 36

This agency is not responsible if you ask me!

They know to charge you only, if you have trouble with the trip they will not refund. The know to charge fees only.

Answer by Ferriesingreece.com
Thank you for your feedback.
As per the email communication that you have had with our reservations department, we would like to clarify, that the refund you were requesting was the ticket rate of a ferry that you missed because you entered the wrong ferry with a totally different name than the one that was written on your booking confirmation and belonging to a totally different ferry company.
Due to this fact and as is in accordance to the terms and conditions that you accepted before proceeding to this booking, it is not possible to get refunded for tickets after the departure time.
We are really sorry that you misunderstood and boarded the wrong ferry and hope that you kindly understand that we are fully charged by the ferry company for your non-used tickets and thus cannot proceed to any refund as from our part no mistake has been made.
Always at your disposal.

Excellent service

[Translated from Greek]
Excellent service, immediate and without hassle.

Excellent service

Excellent service

Great Experience

Loved it!

Very good service

[Translated from German]
Everything went well! You always get information when something is wrong, perfect!

Good

[Translated from French]
First booking on this site for three trips. We are generally satisfied.
Note however that our ferry (Minoan Lines company) from Santorini to Naxos was canceled for technical reasons (departure scheduled for 11:15 am) and that we were not notified before the time of departure (email received from FerriesinGreece at 11:40 am). We were able to get seats on another ferry during the day but would have liked to have been warned earlier.
Apart from that nothing to say, everything was perfect.

Answer by Ferriesingreece
Thank you for your kind feedback. It is appreciated.
Concerning the cancellation of your trip with "Santorini Palace" on the 15th of June, we would like to inform you that it was due to a mechanical problem on the vessel which happened on the same day and could not have been predicted in advance.
Minoan lines delayed a few hours to inform us as is quite usual in such last-minute cancellations. From our part, we informed you right away when we received their notification both via email and SMS and we are happy that they served you at the central office of Minoan lines on Santorini and offered you seats on the next ferry in exchange for your initial tickets.
Always at your disposal.

Route Skiathos - Volos

Personnel very kind and professional; good travel condition and shipping according plan.

Very good

[Translated from French]
Simple and efficient booking. One note, however: the administration fees are relatively high compared to the cost of certain ferry routes. (€ 4 for a Paros-Naxos of around ten euros per person). This cost deterred me from making all the reservations I was planning on a multi-trip island-hopping trip on the site in advance.
Perhaps it would also be good if the booking confirmation that we print works like a real ticket, so that we do not have to go to the ticket office of the company to collect our ticket - especially with the obligation to pay too. for a participation in the printing of the ticket.

Answer from Ferriesingreece
Thank you for your review. It's appreciated. Please note that the service charge depends on the ticket price and is essential for us to be able to provide the best possible service.
Following your message, we have reduced them for short trips.
In addition, we would like to inform you that some ferry companies offer online check-in services for which you can receive their e-ticket online before your travel date to avoid having to go to the port office to print them out.
During the booking process you can see which companies offer the electronic ticket option.
Unfortunately, not all ferry companies offer such a service yet.

We are always at your disposal for any further clarification.

Perfect Service!

Efficient service, fast and quality response. Thank you!

Excellent service

[Translated from Italian]
This was my first booking with them, all clear and on time.
A service that I highly recommend to anyone.
Antonio

Excellent service

My flight was 6 hours late and I had a ferry reservation, I just sent them a request by email and they directly forwarded my tickets for a later ride, excellent service and a great experience.

Very Good

[Translated by Ferriesingreece]
I used FerriesinGreece for the second time. And it was again a good experience: the site is clear; the service is perfect. Thank you.

Good

Pleasant trip

Thank you for the support

Thank you all for your support! The team (Sofia & Asya) were super helpful with the different ferry cancellations that occurred during our Greek island trip.

Premium service

The team of Ferriesingreece managed all cancellations due to Covid-19 with a lot of patience. We managed to postpone our trip in July and we had the best holiday ever. The Greek islands are an amazing experience and I wonder how I managed to miss that for so many years. I already booked again for summer 2021.